Average Score (113 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

113 Ratings

4.9 Average

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  • Rachel B.12-08-2024

    TYPE:ServiceMODEL:AtlasYEAR:2018

  • Paul S.11-28-2024

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Katelyn B.11-25-2024

    TYPE:ServiceMODEL:BeetleYEAR:2018

    The customer service advisor, Justin is so incredibly friendly, kind, and extremely helpful! Best experience servicing and repairing my vehicle due to him! Great customer service!

  • Joshia Z.11-23-2024

    TYPE:SalesMODEL:JettaYEAR:2025

    Absolutely the easiest car buying experience we’ve ever had. Absolutely would recommend everyone looking for a car to visit their dealership.

  • Heather W.10-29-2024

    TYPE:SalesMODEL:AtlasYEAR:2024

    Ryan did a great job simplifying the car buying process. He was trustworthy, knowledgeable and wasn’t pushy.

  • Lisa G.10-18-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

  • James W.10-16-2024

    TYPE:ServiceMODEL:AtlasYEAR:2018

    Excellent service, friendly staff, outstanding time management

  • Jerri L.10-13-2024

    TYPE:SalesMODEL:TaosYEAR:2024

    easy sale and purchase, smooth transition.

  • William O.10-10-2024

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Sara D.10-04-2024

    TYPE:ServiceMODEL:ID.4YEAR:2023

    I wanted to take a moment to acknowledge the excellent service we consistently receive from everyone at Medford VW. The team always answers all of our questions thoroughly and provides expert care for both of our vehicles. We truly appreciate their professionalism and expertise.