Average Score (113 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

113 Ratings

4.9 Average

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  • Kelly M.09-23-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

  • Priscilla S.09-22-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    5stars as always

  • Jessica P.09-14-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    It was a wonderful experience with wonderful people! They took great care of our family!

  • Suzanne L.08-29-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    I was lucky enough to deal with only one person. It was refreshing to not be "passed around"; which I find very annoying when trying to purchase a new vehicle - it's demeaning. Also, Jeremy actually worked with me and recognized that I was the primary purchaser even though my husband was also there - another refreshing action to be "seen" as a female buyer. Last time I purchased a car at this dealership, this was not the case. I almost went to Eugene and would have it I was not acknowledged as primary buyer.

  • Elizabeth W.08-23-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    My scheduled appointment was kept, the service adviser was friendly and efficient.

  • Richard L.08-22-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    The current lease deal on the ID4 could not be passed up. I have other VW's from Medford VW and always liked working with Ryan R. The transaction went smooth and the ID4 is in line or better than other EV's I have owned.

  • Christopher S.08-22-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

  • Joseph S.08-20-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    Jeremy the Finance Manager was terrific, worked different lease options that made the sales process seem less

  • Kelly J.08-18-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    All of the staff were knowable, kind and helpful

  • Scott-erin M.08-13-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Brian and Ryan made the whole transaction so pleasant!