Average Score (105 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

105 Ratings

4.9 Average

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  • Matthew W.06-25-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    The very best customer service I have ever received from any dealership. The general manager, Brian, was extremely helpful, Brian the sales manager and finance answered all of my questions and made certain that the proper charging apps were installed on my phone. I left knowing that they were always available if I had any questions. A perfect buying experience.

  • Suzanne H.06-22-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Work done promptly, everything covered, no problems.

  • Troy L.06-21-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Excellent customer service

  • Johnathon P.06-13-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    They are the best ever Justin knows everything ! He is so amazing ! I love him !!!

  • Laura L.06-13-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Great, quick service with super friendly conscientious staff, which becomes trust. The tech video was amazing and let's you see what you're paying for.

  • Jay C.05-31-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    Quick

  • Nicole S.05-29-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Care was excellent as always, my service person stated she was new but did an awesome job answering all my questions.

  • Emile G.05-23-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Great communication from the service department. Everyone I have dealt with has been helpful, positive, and genuinely happy.

  • Yvette M.05-22-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019

  • Jeffry B.05-20-2025

    TYPE:ServiceMODEL:ID.4YEAR:2021

    Did everything I requested. Even came to get the car when I was not able to take it in at the time desired.