Average Score (110 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

110 Ratings

4.9 Average

Models
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  • Claudette V.01-18-2025

    TYPE:ServiceMODEL:BeetleYEAR:2018

    Recall repair was done and I waited in comfortable chairs and had hot chocolate drinks. Thanks

  • Tabitha C.01-15-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    people who are well-trained and polite

  • Patrick D.01-14-2025

    TYPE:SalesMODEL:ID. BuzzYEAR:2025

    Knowledgeable, experienced staff that are individually very personable. Friendly and helpful well after the sale had been completed. This is model customer service.

  • John Z.01-10-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2024

  • Don M.01-09-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

  • Erica K.01-04-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

  • Carl V.01-02-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Look at the review I left you on Google, it explains it all!

  • Monica C.12-31-2024

    TYPE:SalesMODEL:TaosYEAR:2024

  • Steven C.12-23-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    Driving over from the coast took longer than expected due to road hazards and controlled traffic. We were late for our assigned Appointment. Even so they worked us in with little delay. Kind, friendly service.

  • John D.12-20-2024

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Long wait for repair